24/7 Emergency Repairers

All non-urgent repairs are to be communicated to us in writing. Only emergency repairs will be accepted by telephone during office hours. All repairs are attended to as promptly as possible, however it is often necessary to obtain the Landlord’s approval and/or quotes before any work can commence, so unfortunately a delay is sometimes unavoidable.

If any firm arrangements that we have made regarding access for any tradespeople are not kept by you, the service charge for calling the tradesperson will be automatically passed on to you for payment.

The following repairs are classified as an emergency:

  • A burst water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm, fire damage
  • A failure or breakdown of any essential service or appliance provided by the landlord for hot water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity or water supply to the premises
  • Any fault or damage in the premises that makes the premises unsafe or unsecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase

Emergency Contacts


KPA Plumbing
0422 166 640 (Sole)


iActive Electrical
0433 806 824 (Daniel)

Canny Electrics
0412 724 955 (Saulo)


Premium Glass
0497 822 186 (Craig)

Advance Glass
(03) 8692 7153

O’Brien Glass
13 16 16


Frontline Locksmith
0407 744 537 (Ben)

​Kon The Locksmith
0412 558 850 (Kon)

Flood Response

0418 372 396

Flood Response
1300 819 396

13 25 00

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